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Campus custodians are a vital part of any university that often gets overlooked and underappreciated. Considering Marquette’s emphasis of Jesuit values, it is necessary to examine the relationship between the university and its custodians to ensure that these employees receive equal dignity to any other members of the Marquette community. The custodial experience is explored in this qualitative study through interviews, field notes, and auto-ethnographic observations. It is found that administrative and custodial perceptions are positive, but student and auto-ethnographic perceptions suggest areas in need of improvement.
campus custodians, janitors, higher education, mentors, custodial invisibility, community, student perceptions