Document Type

Article

Language

eng

Format of Original

8 p.

Publication Date

2011

Publisher

Taylor & Francis

Source Publication

Technical Services Quarterly

Source ISSN

0731-7131

Original Item ID

doi: 10.1080/07317131.2011.546273

Comments

Accepted version. Technical Services Quarterly, Vol.28, No. 2 (2011). DOI. Used with permission.

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