Date of Award

Spring 1992

Degree Type

Thesis - Restricted

Degree Name

Master of Arts (MA)

Department

Communication

First Advisor

Rauschenberg, Gretchen

Second Advisor

Turner, Lynn H.

Third Advisor

Griffin, Robert J.

Abstract

Upward evaluation is an organization-sanctioned opportunity for subordinates to evaluate the performance of their leaders in a way which protects their anonymity. It provides a unique opportunity for leaders to see themselves as their subordinates see them. Upward evaluation can be a powerful tool for improving executive performance and enhancing communication within organizations. This thesis describes a field project in which an upward evaluation was conducted in a midwestern company, using long interviews to solicit subordinate assessments of a leader's performance.

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