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Signaling Green: Investigating Signals of Expertise and Prosocial Orientation to Enhance Consumer Trust, Stacie F. Waites, Jennifer L. Stevens, Tyler Hancock Marketing Faculty Research and Publications
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Tell it like it is: The effects of differing responses to negative online reviews, Carol L. Esmark Jones, Jennifer L. Stevens, Michael Breazeale, Brian I. Spaid Management Faculty Research and Publications
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