Cruising Along: The Impact of Service Quality in the Cruise Liner Industry

Srinivas Durvasula, Marquette University
Antonio Lobo, Swinburne University of Technology
Steven Lysonski, Marquette University
Subhash Mehta, University of Southern Maine

Asian Journal of Marketing, Volume 10, No. 1, pp 47-58 (2004). Permalink: http://hdl.handle.net/1959.3/342

Abstract

This paper has been withdrawn.