Document Type
Article
Language
eng
Publication Date
2012
Publisher
American Marketing Association
Source Publication
Journal of Public Policy & Marketing
Source ISSN
0743-9156
Abstract
This essay is inspired by the ideas and research examined in the special section on “Stakeholder Marketing” of the Journal of Public Policy & Marketing in 2010. The authors argue that stakeholder marketing is slowly coalescing with the broader thinking that has occurred in the stakeholder management and ethics literature streams during the past quarter century. However, the predominant view of stakeholders that many marketers advocate is still primarily pragmatic and company centric. The position advanced herein is that stronger forms of stakeholder marketing that reflect more normative, macro/societal, and network-focused orientations are necessary. The authors briefly explain and justify these characteristics in the context of the growing “prosociety” and “proenvironment” perspectives—orientations that are also in keeping with the public policy focus of this journal. Under the “hard form” of stakeholder theory, which the authors endorse, marketing managers must realize that serving stakeholders sometimes requires sacrificing maximum profits to mitigate outcomes that would inflict major damage on other stakeholders, especially society.
Recommended Citation
Laczniak, Gene R. and Murphy, Patrick E., "Stakeholder Theory and Marketing: Moving from a Firm-Centric to a Societal Perspective" (2012). Marketing Faculty Research and Publications. 116.
https://epublications.marquette.edu/market_fac/116
Comments
Published version. Journal of Public Policy & Marketing, Vol. 31, No. 2 (2012): 284-292. DOI. © 2012, American Marketing Association. Used with permission.