Document Type

Article

Language

eng

Publication Date

7-1-2018

Publisher

Taylor & Francis

Source Publication

International Journal of Strategic Communication

Source ISSN

1553-118X

Abstract

Private corporations that do not normally interact with, nor regularly communicate with, the public often do not perceive the public as a relevant or active stakeholder. The public may not view themselves as a stakeholder, particularly when they are unaware of, have no direct dealings with, or do not have any problems associated with such a corporation. The current study, utilizing a national survey of the United States public (N = 424) found that through directed strategic communication activities of a private spaceflight corporation, utilizing social and new media tools, a latent public can perceive a corporation and its mission in a positive manner, and transition it towards a status of an aware public and possible active public. Positive perceptions were found regarding corporate credibility, brand awareness, public engagement, communicating a corporate mission, educating the public, and influencing public opinion.

Comments

Accepted version. International Journal of Strategic Communication, Vol. 12, No. 3 (July/August 2018): 288-307. DOI. © 2018 Taylor & Francis. Used with permission.

Available for download on Wednesday, January 01, 2020

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