Date of Award

Fall 2011

Degree Type

Professional Project

Degree Name

Masters in Leadership Studies


College of Professional Studies


Today’s workforce consists of individuals from four generations each bringing different perspectives and values to the workplace. The purpose of this qualitative study was to examine the generational differences to gain an understanding which may help managers communicate effectively with each generational cohort. This study uses the narrative research method. Following a review of the literature on the subject of multi-generational work teams, the study tells the story of four individuals, one person from each of the four generational cohorts. Each of the individuals has experienced the phenomenon of working on a multi-generational work team. The stories shared reveal the individual’s perspective with regard to values, communication, relationships, and motivation.