The Effect of Appraiser Mindedness on the Application of Job Performance Criteria in Student Affairs Administration in Higher Education
Date of Award
Dissertation - Restricted
Doctor of Philosophy (PhD)
Martin, Thomas A.
While it is generally acknowledged that job performance evaluation is an important pre-requisite to improve job performance and staff satisfaction, it is also acknowledged that institutions of higher education have generally failed to establish reliable and valid management evaluation systems. Indeed, most evaluation techniques lack in validity due to a number of hard to isolate biases, ranging from inappropriate instrumentation, to faulty timing of the evaluation, to inappropriate purposes for the evaluation, to the subjective biases of the rater. It was the purpose of the present study to determine whether a rater's mindedness influences the type of criteria used in evaluating subordinate staff. Rater mindedness was defined as the rater's level of dogmatism (open minded-closed minded) and the rater's view of the organization as a dynamic general system or linear system (organismic thinking). The subjects were chief student personnel administrators in colleges and universities. The measures involved the Rokeach (1960) dogmatism scale, as modified by Troldahl & Powell (l965); Kaiser's (1973) Organismic Thinking Scale; and 35 job performance criteria...