Journal of Business Research
This essay highlights the importance of normative thinking in marketing ethics and proposes avenues for future research. It begins with contrasting positive and normative ethics. Then, a brief discussion of the literature in the field is included. Arguments offered by those who tend to avoid normative analysis are examined. Four types of normative ethical theories are presented: consequentialism, duty-based ethics, contract-based morality, and virtue ethics. The essay concludes with seven future research directions for normative marketing ethics and customer-brand relationships.
Laczniak, Gene R. and Murphy, Patrick E., "The Role of Normative Marketing Ethics" (2019). Marketing Faculty Research and Publications. 289.
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