Format of Original
Personality traits have been linked to work performance in a variety of jobs. For as many restaurants as there are in every major city, little is known about the traits that characterize the success of their personnel. Personality traits are thought to be especially relevant to restaurant work because, in the case of the wait staff, interaction with the public is a major part of the job. In the case of the kitchen staff, it is necessary to work under conditions of heat and work load stress, while at the same time make each meal turn out exactly the way it was intended on the menu. The restaurant trade is also susceptible to high turnover, suggesting that the person-job fit for most employees is less than adequate.
Guastello, Stephen J. and Frigo, Lenore, "16PF Traits and Work Performance Among Restaurant Workers" (1992). Psychology Faculty Research and Publications. 50.