Document Type

Article

Language

eng

Format of Original

18 p.

Publication Date

9-2013

Publisher

Association for Information Systems (AIS)

Source Publication

Journal of Information Technology Theory and Application (JITTA)

Source ISSN

1532-4516

Abstract

Process, technology, and project factors have been increasingly driving organizations to offshore early software development phases, such as requirements analysis. This emerging trend necessitates greater control and process facilitation between client and vendor sites. The effectiveness of control and facilitation has, however, not been examined within the context of requirements analysis and change. In this study, we examine the role of control and facilitation in managing changing requirements and on success of requirements gathering in the Indian offshore software development environment. Firms found that control by client-site coordinators had a positive impact on requirements analysis success while vender site-coordinators did not have similar influence. Process facilitation by client site-coordinators affected requirements phase success indirectly through control. The study concludes with recommendations for research and practice.

Comments

Published version. Journal of Information Technology Theory and Application (JITTA), Vol. 14, No. 3 (September 2013): 30-47. Permalink. © 2013 Association for Information Systems (AIS). Used with permission.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers for commercial use, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712, Attn: Reprints, or via e-mail from: publications@aisnet.org

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