Document Type

Article

Language

eng

Format of Original

22 p.

Publication Date

2008

Publisher

IGI Global

Source Publication

Journal of Global Information Management

Source ISSN

1062-7375

Original Item ID

doi: 10.4018/jgim.2008100102

Abstract

The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), USA to determine quality of such off-shored requirements analysis projects. Our findings suggest that project quality of teams engaged in pure off-shore mode is comparable to that of teams engaged in collocated mode. However, the effect of controls such as user project monitoring on the quality of off-shored projects needs to be studied further.

Comments

Published version. Journal of Global Information Management, Vol. 16, No. 4 (October 2008): 24-45. DOI. © IGI Global 2008. Used with permission.

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