Can We Rebuild Broken Relationships? Examining Journalism, Social Media, and Trust in a Fractured Media Environment
Document Type
Contribution to Book
Publication Date
2023
Publisher
Springer
Source Publication
The Palgrave Handbook of Media Misinformation
Source ISSN
978-3-031-11975-0
Original Item ID
DOI: 10.1007/978-3-031-11976-7_19
Abstract
The ability for journalists to produce work for and connect with their audiences through social media has blurred boundaries around professional journalism. Research has considered questions of who or what is a journalist in this new environment, who comprises the audience, and social media’s influence on relationships between journalists and audiences. In this messy media environment, in which professional journalists compete with everyday users—some with bad intentions—to produce and circulate news, issues of trust and credibility have become so pervasive that scholars and pundits alike have raised the alarm. Several organisations are working to rebuild audiences’ trust in news and journalists: they are leveraging the same social media tools and platforms that have played a role in the diminishment of trust in journalism.
Recommended Citation
Johnson, Patrick R. and Tully, Melissa, "Can We Rebuild Broken Relationships? Examining Journalism, Social Media, and Trust in a Fractured Media Environment" (2023). College of Communication Faculty Research and Publications. 685.
https://epublications.marquette.edu/comm_fac/685
Comments
"Can We Rebuild Broken Relationships? Examining Journalism, Social Media, and Trust in a Fractured Media Environment," in The Palgrave Handbook of Media Misinformation. Eds. Karen Fowler-Watt and Julian McDougall. Cham: Springer, 2023: 279-295. DOI.