Document Type




Format of Original

22 p.

Publication Date



IGI Global

Source Publication

Journal of Global Information Management

Source ISSN


Original Item ID

doi: 10.4018/jgim.2008100102


The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), USA to determine quality of such off-shored requirements analysis projects. Our findings suggest that project quality of teams engaged in pure off-shore mode is comparable to that of teams engaged in collocated mode. However, the effect of controls such as user project monitoring on the quality of off-shored projects needs to be studied further.


Published version. Journal of Global Information Management, Vol. 16, No. 4 (October 2008): 24-45. DOI. © 2008 IGI Global. Used with permission.

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