ShowMeHow: Using Smart, Interactive Tutorials in Elderly Software Development

Authors

Drew Williams, Marquette UniversityFollow
Mong-Te Wang, Tunghai University
Chih-Huang Chang, Hsiuping University of Science and TechnologyFollow
Sheikh Iqbal Ahamed, Marquette UniversityFollow
William Chu, Tunghai UniversityFollow

Document Type

Conference Proceeding

Language

eng

Format of Original

10 p.

Publication Date

6-2014

Publisher

Springer

Source Publication

Smart Homes and Health Telematics

Source ISSN

978-3-319-14423-8

Original Item ID

doi: 10.1007/978-3-319-14424-5_6

Abstract

Many elderly users fail to use technology simply because of the fear of failure, and perceiving themselves as “too old” to use new technology. Studies show that coaching is helpful in assisting the elderly with learning new technology, but unfortunately many do not like to ask for help. We propose the development of smart tutorials that detect user frustration by tracking various affective markers, communicate with the user clearly and offer customized tutorials for the users’ convenience. We hope that such a system will benefit the elderly by giving them on-demand, customized assistance while allowing them to retain their independence.

Comments

Published as part of the proceedings of the conference, ICOST - 12th International Conference on Smart Homes and Health Telematics, 2014: 49-58. DOI.

Recommended Citation

Williams, Drew; Wang, Mong-Te; Chang, Chih-Huang; Ahamed, Sheikh Iqbal; and Chu, William, "ShowMeHow: Using Smart, Interactive Tutorials in Elderly Software Development" (2014). Mathematics, Statistics and Computer Science Faculty Research and Publications. 286.
https://epublications.marquette.edu/mscs_fac/286