Date of Award

Fall 1980

Document Type

Thesis - Restricted

Degree Name

Master of Science (MS)

Department

Nursing

First Advisor

Blascovich, James

Second Advisor

Fehring, Richard J.

Abstract

The work relationship between head nurses and staff nurses, based upon goal-setting and feedback treatment combinations, was tested to determine the effect upon staff nurse job satisfaction. The measurement of staff nurse job satisfaction was obtained through a paper and pencil test, the Staff Nurse Job Satisfaction Instrument (SNJSI). Sixty-four staff nurses were placed in one of the following treatment groups: (a1) goal-setting and feedback, (a2) goal-setting·only, (b1) feedback only and (b2) no goal-setting and no feedback. Ten head nurses were trained in the goal-setting by feedback treatments. Staff nurses completed the SNJSI before treatment began, three months after treatment initiation and six months after treatment initiation. Results did not demonstrate that the goal-setting and feedback treatments significantly affected staff nurse job satisfaction. Significant individual effects were found in the study. Staff nurses in the goal-setting groups decreased in the degree of importance given to feedback about goal achievement (p < . 0422). Staff nurses in the goal-setting groups believed there should have been less contact with their head nurses (p <. 0263). Several significant correlation values were found between demographic information and measurements of the SNJSI. Although individual effects did occur, the practical application of goal setting and feedback did not affect staff nurse job satisfaction in this study.

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