The Marketing Faculty Research and Publications Series is comprised of books and articles published by Marquette University's marketing faculty.

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Submissions from 2024

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It's about time (management)!: Role Overload as a Bridge Explaining Relationships between Helping, Voice, and Objective Sales Performance, Daniel G. Bachrach, Tammy L. Rapp, Jessica Ogilvie, and Adam Rapp

Submissions from 2023

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Helping Youth Navigate Privacy Protection: Developing and Testing the Children's Online Privacy Scale, J. Craig Andrews, Kristen L. Walker, Richard G. Netemeyer, and Jeremy Kees

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Impact of Socioeconomic Values Collaboration on Performance in Franchising, Vivek K. Dubey, Joseph M. Matthes, and Amit Saini

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Making a List: Teaching Prospecting in Sales Courses, Alexander Milovic

Submissions from 2022

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What Exactly Is Marketing and Public Policy? Insights for JPPM Researchers, J. Craig Andrews, Scot Burton, Gregory T. Gundlach, Ronald Paul Hill, Jeremy Kees, Richard G. Netemeyer, and Kristen L. Walker

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Prosocial Messaging During the COVID-19 Pandemic: A Longitudinal Examination of Email Advertisements, Ashley Deutsch Cermin and Ashton Mouton

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Riding the Waves or Rocking the Boat? Benefits and Unintended Consequences of Customer Growth Strategies, Andrew T. Crecelius, Justin M. Lawrence, Jessica Ogilvie, and Adam Rapp

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Influence of Social Media Posts on Service Performance, Carol L. Esmark Jones, Stacie F. Waites, and Jennifer Stevens

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Direct-to-Consumer Genetic Testing and Its Marketing: Emergent Ethical and Public Policy Implications, Alexander Nill and Gene R. Laczniak

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The New World of Philanthropy: How Changing Financial Behavior, Public Policies, and COVID-19 Affect Nonprofit Fundraising and Marketing, Eric Van Steenburg, Nwamaka A. Anaza, Ahmed Ashhar, Andres Barrios, Ashley R. Deutsch, Meryl P. Gardner, Preeti Priya, Abhijit Roy, Anu Sivaraman, and Kimberly A. Taylor

Submissions from 2021

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What Consumers Actually Know: The Role of Objective Nutrition Knowledge in Processing Stop Sign and Traffic Light Front-of-Pack Nutrition Labels, J. Craig Andrews, Richard G. Netemeyer, Scot Burton, and Jeremy Kees

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A Longitudinal Assessment of Corrective Advertising Mandated in United States v. Philip Morris USA, Inc., Christopher Berry, Scot Burton, Jeremy Kees, and J. Craig Andrews

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From Student to Professional: Teaching Professionalism in the Marketing Classroom, Hulda G. Black, Rebecca Dingus, and Alexander Milovic

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Rise Up: Understanding Youth Social Entrepreneurs and Their Ecosystems, Melissa G. Bublitz, Lan Nguyen Chaplin, Laura A. Peracchio, Ashley Deutsch Cermin, Mentor Dida, Jennifer Edson Escalas, Meike Eilert, Alexei Gloukhovtsev, and Elizabeth G. Miller

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Identifying and Selecting Effective Graphic Health Warnings to Prevent Perceptual Wearout on Tobacco Packaging and in Advertising, Scot Burton, J. Craig Andrews, and Richard G. Netemeyer

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Laudato si’ – A Macromarketing Manifesto for a Just and Sustainable Environment, Thomas A. Klein and Gene R. Laczniak

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Toward a Doctrine of Socially Responsible Marketing (SRM): A Macro and Normative-Ethical Perspective, Gene R. Laczniak and Clifford Schultz

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How To Not Disappear Completely: Using Video-based Discussions to Enhance Student Social Presence in an Online Course, Alexander Milovic and Rebecca Dingus

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Building Toward a Solid Foundation: The Effect of Thinking Concretely about the Future, Stacie F. Waites, Adam Farmer, and Carol L. Esmark Jones

Submissions from 2020

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When Sales Becomes Service: The Evolution of the Professional Selling Role and an Organic Model of Frontline Ambidexterity, Douglas E. Hughes and Jessica Ogilvie

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Reflections about Professor Robert F. Lusch: Friend, Co-author and Marketing Visionary, Gene Laczniak

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When Time is Sales: The Impact of Sales Manager Time Allocation Decisions on Sales Team Performance, Adam Rapp, J. Andrew Petersen, Douglas E. Hughes, and Jessica Ogilvie

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Signaling Green: Investigating Signals of Expertise and Prosocial Orientation to Enhance Consumer Trust, Stacie F. Waites, Jennifer L. Stevens, and Tyler Hancock

Submissions from 2019

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Effects of E-Cigarette Health Warnings and Modified Risk Ad Claims on Adolescent E-Cigarette Craving and Susceptibility, J. Craig Andrews, Darren Mays, Richard G. Netemeyer, Scot Burton, and Jeremy Kees

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Children and Online Privacy Protection: Empowerment from Cognitive Defense Strategies, J. Craig Andrews, Kristen L. Walker, and Jeremy Kees

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Something of Value: A Value Proposition Exercise for The Marketing Classroom, Rebecca Dingus and Alexander Milovic

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The Role of Normative Marketing Ethics, Gene R. Laczniak and Patrick E. Murphy

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Ethical Foundations for Exchange in Service Ecosystems, Patrick E. Murphy and Gene R. Laczniak

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The Upside Of Showrooming: How Online Information Creates Positive Spill-Over For The Brick-And-Mortar Retailer, Brian I. Spaid, Bonnie O'Neill, and Terence T. Ow

Submissions from 2018

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Exploring the Sources of Design Innovations: Insights from the Computer, Communications and Audio Equipment Industries, Sujan M. Dan, Brian I. Spaid, and Charles H. Noble

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It Takes Two: Developing a Successful Partnership between Clients and Students in Client-Based Projects, Rebecca Dingus and Alexander Milovic

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A Simple Procedure to Correct for Attenuation of ANOVA Statistics in Decision Sciences Research, Srinivas Durvasula, Manoj K. Malhotra, and Subhash C. Sharma

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Gross National Happiness (GNH): Linkages to and Implications for Macromarketing, Gene R. Laczniak and Nicholas J. C. Santos

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Marketers’ Use Of Alternative Front-Of-Package Nutrition Symbols: An Examination Of Effects On Product Evaluations, Christopher L. Newman, Scot Burton, J. Craig Andrews, Richard G. Netemeyer, and Jeremy Kees

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Social Media Technology Use and Salesperson Performance: A Two Study Examination of the Role of Salesperson Behaviors, Characteristics, and Training, Jessica Ogilvie, Raj Agnihotri, Adam Rapp, and Kevin Trainor

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Trust and Experience in Online Auctions, Terence T. Ow, Brian I. Spaid, Charles A. Wood, and Sulin Ba

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Exploring Consumer Collecting Behavior: A Conceptual Model and Research Agenda, Brian I. Spaid

Submissions from 2017

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Infrastructural Drivers of Online Shopping: An International Perspective, Syed H. Akhter

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Location and Pull of Proximate Markets: Internationalisation Decisions of Firms in a Small Economy, Syed Akhter and Barney G. Pacheco

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Nutrition Labeling in the United States and the Role of Consumer Processing, Message Structure, and Moderating Conditions, J. Craig Andrews, Scot Burton, and Laurel Aynne Cook

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The Papal Encyclical Laudato Si’: A Focus on Sustainability Attentive to the Poor, Ann-Marie Kennedy and Nicholas J. C. Santos

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Religion-motivated Enterprises in the Marketplace: A Macromarketing Inquiry, Thomas A. Klein, Gene R. Laczniak, and Nicholas J. C. Santos

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The Hidden Costs of Hidden Costs, Gene R. Laczniak

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Discount Drugstore: No Gifts Allowed?, Gene R. Laczniak

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The 2016 Jesuit Task Force Report on ‘Justice in the Global Economy:’ Analysis, Implications and Actions for Jesuit Business Schools, Gene R. Laczniak and Nicholas J C Santos

Ethics in Marketing: International Cases and Perspectives, 2nd edition, Patrick E. Murphy, Gene R. Laczniak, and Fiona Harris

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The Use of Genetic Testing Information in the Insurance Industry: An Ethical and Societal Analysis of Public Policy Options, Alexander Nill, Gene R. Laczniak, and Paul Thistle

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Drug Testing in India, Nicholas J C Santos

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How Do Consumers Use Nutrition Labels on Food Products in the United States?, Yuanting Zhang, John T. Chen, Suohong Wang, J. Craig Andrews, and Alan S. Levy

Submissions from 2016

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Effects of Plain Package Branding and Graphic Health Warnings on Adolescent Smokers in the USA, Spain And France, J. Craig Andrews, Richard G. Netemeyer, Scot Burton, and Jeremy Kees

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Finding Cross-National Consistency: Use of G-Theory to Validate Acculturation to Global Consumer Culture Measure, Srinivas Durvasula and Steven Lysonski

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Assessing Perceptions of the Integrative Justice Model Propositions: A Critical Step Toward Operationalizing a Macro Model, Tina M. Facca-Miess and Nicholas J. C. Santos

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Conceptualisations of the Consumer in Marketing Thought, Ann-Marie Kennedy and Gene R. Laczniak

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The Relationship Between Marketing Ethics and Corporate Social Responsibility: Serving Stakeholders and the Common Good, Gene R. Laczniak and Patrick E. Murphy

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The Integrative Justice Model: Fair, Ethical, and Innovative Marketing to the Poor, Gene R. Laczniak and Nicholas J. C. Santos

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On the Nature of “Good” Goods and the Ethical Role of Marketing, Gene R. Laczniak, Nicholas J. C. Santos, and Thomas A. Klein

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Professor Walks into a Bar: Using Humor and Q-Score to Determine Instructor and Department Appeal, Alexander Milovic, Rebecca Dingus, and Nina Krey

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Poverty, Prosperity and the Challenges of the Good Company, Michael John Naughton and Nicholas J. C. Santos

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Managing the Tensions at the Intersection of the Triple Bottom Line: A Paradox Theory Approach to Sustainability Management, Lucie K. Ozanne, Marcus Phipps, Todd Weaver, Michal Carrington, Michael Luchs, Jesse Callin, Shipra Gupta, Nicholas J. C. Santos, Kristin Scott, and Jerome Williams

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Negative Political Advertisements: A Primer from the Academic Literature with an Ethical Marketing Commentary, Weber J. T. and Gene R. Laczniak

Submissions from 2015

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Impact of Internet Usage Comfort and Internet Technical Comfort on Online Shopping and Online Banking, Syed Akhter

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Culture and Chocolate Consumption in China: A Case Study of the Launch of a Brazilian Brand, Syed H. Akhter and Marcilio Machado

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Factors to Consider in Improving Prescription Drug Pharmacy Leaflets, J. Craig Andrews, Jeremy Kees, Kala L. Paul, Terry C. Davis, and Michael S. Wolf

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The Role of Social Marketing in Preventing and Reducing Substance Abuse, J. Craig Andrews and Richard G. Netemeyer

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Seeking the Real Adam Smith and Milton Friedman, Jacob Bagha and Gene R. Laczniak

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Do Males and Females Differ? Understanding Gender Differences in Graphic Cigarette Warnings’ Effect on Young Adult Smokers’ Thoughts of Quitting, Christopher Berry, Scot Burton, J. Craig Andrews, and Jeremy Kees

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Honor Among Salespeople: Using an Ethical Role Play and Code of Ethics Exercise to Develop an Ethical Framework in a Professional Selling Course, Rebecca Dingus and Alexander Milovic

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Cross-National Applicability of a Parsimonious Measure of Acculturation to Global Consumer Culture, Srinivas Durvasula and Steven Lysonski

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Government Efforts to Aid Consumer Well-being: Understanding Federal Health Warnings and Disclosures, Jeremy Kees, Scot Burton, and J. Craig Andrews

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Marketing Ethics and CSR in Marketing: Research Challenges for the Next Decade, Gene R. Laczniak

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The Heritage and Current Status of the 'Integrative Justice Model' for Marketing to the Poor, Nicholas J. C. Santos and Gene R. Laczniak

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The “Integrative Justice Model” as Transformative Justice for Base-of-the-Pyramid Marketing, Nicholas J C Santos, Gene R. Laczniak, and Tina M. Facca-Miess

Submissions from 2014

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Privacy Concern and Online Transactions: The Impact of Internet Self-efficacy and Internet Involvement, Syed H. Akhter

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Internationalization Dilemma for Brazilian Firms: China vs. the Greater Mercosur Region, Syed H. Akhter and Marcilio Machado

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Consumer Research Needs from the Food and Drug Administration on Front-of-Package Nutritional Labeling, J. Craig Andrews, Chung-Tung Jordan Lin, Alan S. Levy, and Serena Lo

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How Graphic Visual Health Warnings Affect Young Smokers' Thoughts of Quitting, J. Craig Andrews, Richard G. Netemeyer, Jeremy Kees, and Scot Burton

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Impacting the Future Smoking Behavior of Young Smokers and Nonsmokers: Identifying Effective Visual Tobacco Warnings for Packaging and Advertising, Scot Burton, J. Craig Andrews, Richard G. Netemeyer, and Jeremy Kees

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Probing the Etic vs. Emic Nature of Consumer Ethnocentrism, Srinivas Durvasula and Steven Lysonski

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Fostering Fair and Sustainable Marketing for Social Entrepreneurs in the Context of Subsistence Marketplaces, Tina M. Facca-Miess and Nicholas J. C. Santos

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Indigenous Intellectual Property Rights: Ethical Insights for Marketers, Ann-Marie Kennedy and Gene R. Laczniak

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Receptivity of Young Chinese to American and Global Brands: Psychological Underpinnings, Steven Lysonski

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Review of Psychological Foundations of Marketing by Allan J. Kimmel, Alexander Milovic

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Everyone Loves a Winner…Or Do They? Introducing Envy into a Sales Contest to Increase Salesperson Motivation, Alexander Milovic and Rebecca Dingus

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Marketing Planning for Social Entrepreneurial Organizations in the Context of Subsistence Marketplaces: A Pedagogical Reflection for Marketing Education in Jesuit Business Schools, Nicholas J. C. Santos and Tina M. Facca-Miess

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Shareholder Engagement and Chevron’s Policy 520 on Human Rights: The Role Played by the United States Jesuit Conference’s “National Jesuit Committee on Investment Responsibility”, Nicholas J. C. Santos, John Sealey, and Austin G. C. Onuoha

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Low-Income Consumers in Brazil: Nuances of a Market That Can No Longer Be Ignored, Luiz Antonio Slongo, Carlos Sergio Valdez Saldanha, and Syed H. Akhter

Submissions from 2013

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Competitive Threats, Strategic Responses and Performance of Brazilian B2B Firms, Syed H. Akhter and Paulo Fernando Pinto Barcellos

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Implications of Caritas in Veritate for Marketing and Business Ethics, Thomas A. Klein and Gene R. Laczniak

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Caritas in Veritate: Updating Catholic Social Teaching for Responsible Marketing Strategy, Gene R. Laczniak

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Nigeria in Transition: Acculturation to Global Consumer Culture, Steven Lysonski and Srinivas Durvasula

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Corporate Societal Responsibility in Marketing: Normatively Broadening the Concept, Patrick E. Murphy, Magdalena Öberseder, and Gene R. Laczniak

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Marketing at the Base-of-the-Pyramid with Fairness and Equity, Nicholas J C Santos

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Social Entrepreneurship That Truly Benefits the Poor: An Integrative Justice Approach, Nicholas J. C. Santos

Submissions from 2012

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Who Spends More Online? The Influence of Time, Usage Variety, and Privacy Concern on Online Spending, Syed Akhter

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The Information Technology Workforce: A Comparison of Critical Skills of Client and Service Providers, Information Systems Management, Stephen Hawks, Kate Kaiser, Tim Goles, Christine V. Bullen, Judith C. Simon, Cynthia M. Beath, Kevin P. Gallagher, and Keith Frampton

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Marketing and the Common Good: Implications of Caritas in Veritate, Thomas A. Klein, Gene R. Laczniak, and Patrick E. Murphy

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Ethics of Marketing, Gene R. Laczniak

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Stakeholder Theory and Marketing: Moving from a Firm-Centric to a Societal Perspective, Gene R. Laczniak and Patrick E. Murphy

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Distinctive Imperatives for Mission Driven Teaching in Catholic Business Schools, Gene R. Laczniak, Patrick E. Murphy, and Wolfgang Grassl

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Marketing to the Base of the Pyramid: A Corporate Responsibility Approach with Case Inspired Strategies, Nicholas Santos and Gene R. Laczniak